Privacy Policy

The purpose of this privacy policy is to explain to our customers what type of information we will collect and how that information is used. In most cases, we collect this information to ensure network integrity and to provide you with the most relevant content and the best possible service to suit your needs. In some cases, we are required by law to collect personal information about customers. Except where the law requires otherwise, we protect the confidentiality of such data. Personal information is data that enables us to identify you, such your as email address, name, job title, etc. We ask for this information so we can provide the most suitable solution or service, as well as personalize your experience on our website. When using the FACTORYWORX  website, you may get information, communicate with us, or link to other websites that are FACTORYWORX’s business associates. Our online privacy policy details how FACTORYWORX protects the personal information you choose to share with us.  Your privacy, as well as all our website visitors, is our highest priority. We will not knowingly collect or use personal information as defined by the law without your consent. This privacy policy does not govern websites of other parties to which we may provide links since FACTORYWORX is not responsible for and cannot control the privacy practices or content of such sites. FACTORYWORX’s principles regarding privacy –


1. Information collection and use of:

  •  FACTORYWORX collects personal information when you register for information, such as marketing one-pagers, newsletters or webcasts, and/or enter promotions.
  •  FACTORYWORX automatically receives and records information on our server logs from the browser including your IP address, cookie information, and the page or pages you requested.
  •  FACTORYWORX collects additional information relating to you that you voluntarily provide to us directly through our website or indirectly through our business partners.
  •  FACTORYWORX may use personal information received from you in connection with the following: to fulfill your request for information on solution or service or any specific question sent to us, to respond to any complaints, to contact you about offers and new solutions and services, to follow up on marketing initiatives and to generally manage your relationship with us.


2. Information sharing and disclosure

FACTORYWORX will not sell or rent your personal information to anyone.


3. Access to information

FACTORYWORX takes all measures to keep your personal information accurate and up to date. You may request us to review, modify, or delete the personal information that you have previously provided to us. In such cases, please send the respective request to [email protected] and we will respond to your request within 30 days.


4. IP Information Collection and Use

FACTORYWORX receives IP addresses from all users because this information is automatically reported by your computer each time you view a Web page. When the FactoryWorx Web page is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page. An IP address may be used for various purposes, including estimating the total number of users.


5. Cookies

A cookie is a small amount of data that often includes an anonymous unique identifier, that is sent to your browser from a website’s computer and is stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.


6. Reservation of Rights

  •  FACTORYWORX reserves the right to disclose information about customers where required in good faith to do so by law or to exercise our legal rights or defend ourselves against legal claims.
  •  FACTORYWORX further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.
  •  FACTORYWORX reserves the right to disclose your personal information where you have given us explicit legal written consent to do so.
  •  FACTORYWORX reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property.
  •  FACTORYWORX reserves the right to make changes to this privacy policy or update it. If a major change is made, customers will be informed through a notice on our website. Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]